Refund policy

Return & Refund Policy

Last updated: July 2026

At DealKart, we take pride in the quality of our products. Since all our items are made-to-order (print-on-demand), we are unable to accept returns or exchanges for reasons such as change of mind or incorrect size selection. Please review our size guide carefully before placing an order.

Eligible Returns & Replacements

We accept return/replacement requests only in the following cases:

The item received is damaged or defective
The item received is incorrect (wrong product, design, or size sent by us)
The item has a printing error or quality issue

To be eligible, you must raise a request within 7 days of delivery with photo/video proof of the issue.

Non-Returnable Items

Items returned without prior approval
Items that have been worn, washed, or altered
Orders where the wrong size was selected by the customer
Custom/personalized items (unless defective)

How to Request a Return

📧 Email: [dealkartmail@gmail.com

Please share your order number and photos/videos of the issue.

Refunds

Approved refunds will be processed within 5–7 business days
Refunds for prepaid orders will be credited to the original payment method
For Cash on Delivery (COD) orders, refunds will be issued via bank transfer or UPI — please share your bank/UPI details when raising the request

COD Order Refusals

If a COD order is refused at delivery without a valid reason, the customer may be blocked from placing future COD orders on DealKart.

Cancellations

Orders can be cancelled within 12 hours of placement. Once the order is sent to production, cancellations are not possible.